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STRONG Service

Service Policy

Our Philosophy in STRONG Service

We promise to be your business partner by driving innovation in the coffee industry and providing the utmost services that help your business grow.

We promise to be your business partner by driving innovation in the coffee industry and providing the utmost services that help your business grow.

Proactive Customer Service

Customer Service is on standby to precisely diagnose and quickly troubleshoot any issues you may encounter.

Products of Best Quality

Every product of Stronghold goes through thorough testing and quality control pipeline in order to assure guaranteed quality.

It is our hope to grow with our customers by providing the utmost services. Customer care beyond answering your unmet needs is the center of our policy on customer experience of our products and services.

Online Inquiry

We will get back to you shortly on your inquiries.

Category

Items collected: Name, email address

Purpose of collecting: Checking and processing online inquiries

Use Period: Member information with no commercial transactions is kept for a year and then deleted. Member information with commercial transactions is kept for three years upon termination and deleted in order to resolve customer complains and disputes.

You may not agree with the privacy policy. In such case, you are unable to make an online inquiry.